Nbage's Terms & Conditions — fully in Bengali

Nbage (hereinafter referred to as "we", "the Platform", or "the Site") is an online gaming and Sports Betting platform offering a range of entertainment services to users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between Nbage and all its users ("you" or "Member").

These Terms have been drawn up in accordance with the applicable laws and regulations of the People's Republic of Bangladesh. You must read and agree to this document in its entirety before using any of Nbage's services.

Nbage reserves the right to change, amend, or update these Terms at any time. Your continued use of the service following any changes will be considered acceptance of the revised Terms.

To create an account on Nbage, you must provide accurate and complete personal information. Registering with false information is strictly prohibited and may result in account termination.

Account Creation Requirements:

• Each individual is allowed only One create an account.
• The name, date of birth, and contact details provided at registration must be accurate.
• It is your responsibility to keep your account password completely confidential.
• You may not allow anyone else to use your account.
• Any unauthorized use of your account must be reported to Nbage immediately.
• A national ID card or passport may be required for identity verification (KYC).

Nbage's services are available only to Aged 18 or above individuals only. Use of Nbage by minors (under 18) is strictly prohibited.

Eligibility Requirements:

• You must be at least 18 years of age.
• You are entering into this agreement of sound mind and full capacity.
• Online gaming is legally permitted in your area of residence.
• You are playing solely for yourself and not on behalf of anyone else.

Financial transactions on Nbage are processed through bKash, Nagad, Rocket, and other approved payment methods. All transactions are conducted in Bangladesh Taka (BDT).

Deposit Terms & Conditions:

• The minimum deposit amount varies depending on the selected payment method.
• Deposits may only be made from a payment account registered in your own name.
• Deposits from third-party accounts are strictly prohibited.
• Deposited funds are generally credited to your balance instantly.

Withdrawal Terms:

• Withdrawals may only be made through the same payment method used for the original deposit.
• Withdrawals of large amounts may be held pending until KYC verification is complete.
• Withdrawals are typically processed within 1 to 24 hours.
• Nbage reserves the right to request additional verification for any suspicious transactions.

Nbage offers a variety of bonuses and promotional offers. Each offer has its own terms and conditions that must be followed.

General Bonus Terms & Conditions:

• Wagering Requirement: A specified number of bets must be placed before a bonus can be withdrawn.
• Bonuses are generally valid for 30 days from the date of issue.
• A bonus may only be claimed once — not multiple times.
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited.
• Bonuses cannot be transferred to another account.
• Nbage reserves the right to cancel or modify any bonus at any time.

All game types on Nbage — casino, slots, bingo, Sports Betting — are operated under specific rules. Each game has its own rules, which are displayed during gameplay.

General Gaming Rules:

• All games use a Certified Random Number Generator (RNG) — results are completely random.
• In the event of a technical issue during gameplay, Nbage will make decisions based on its log records.
• Odds accepted on Sports Betting are final and will not be revised due to any subsequent changes.
• Nbage may reject bets if unusual betting patterns are detected.
• Nbage reserves the right to void any abnormal winnings resulting from a software error.

Nbage is committed to dealing with players honestly and transparently at all times. If you have a dispute, please submit a complaint to our support team.

The following activities are strictly prohibited on Nbage, and any detected violation will result in immediate account closure:

• Any attempt at fraud, cheating, or causing harm to other players.
• Bonus abuse or exploiting vulnerabilities in the system.
• Operating multiple accounts.
• Money laundering or suspicious financial transactions.
• Use of bots, scripts, or automation software.
• Harassing or insulting other players or staff.
• Attempting to hack or gain unauthorized access to Nbage's systems.
• Accessing or stealing another person's account credentials.

Nbage reserves the right to temporarily or permanently close or suspend an account under the following circumstances:

• In the event of a breach of these Terms.
• If identity verification fails.
• Upon detection of suspicious or fraudulent activity.
• By court order or directive from a regulatory authority.

Closing Your Own Account:

You may request to close your account at any time by contacting support. Any remaining balance will be eligible for withdrawal (subject to conditions).

As part of responsible gaming, Nbage also takes self-exclusion requests seriously and processes them with due care.

Nbage strives to ensure uninterrupted service to the greatest extent possible; however, our liability is limited in the following areas:

• Nbage is not liable for game losses resulting from internet connection disruptions.
• No compensation will be provided for temporary service interruptions due to server maintenance.
• Nbage is not responsible for transaction delays caused by the failure of a third-party payment provider.
• Losses caused by unexpected technical errors will be compensated to a limited extent.

Nbage takes the protection of your personal information extremely seriously. We never sell or share your personal data with third parties — except where required by law.

Information we collect:

• Name, date of birth, and contact information (provided at registration).
• Identity verification documents (as part of the KYC process).
• Transaction history and gaming activity.
• IP address and device information (for security purposes).

To learn more, visit our Privacy Policy read.

Nbage is deeply committed to responsible gaming. Gaming is meant for entertainment — not as a guaranteed way to earn money. We always want to remind you that losing is a normal part of the experience.

Protection tools provided by Nbage:

• Deposit Limit: Set daily, weekly, or monthly limits.
• Loss Limit: Stop automatically once you have lost a set amount.
• Self-Exclusion: Temporarily lock your account for a specified period.
• Reality Check: You will be reminded of your playtime at set intervals.

Nbage may update these Terms at any time. For significant changes, we will notify Members in advance via email or an on-platform notification.

The effective date of any updated terms will be noted at the top of this page. Continued use of Nbage after any changes constitutes your acceptance of the new terms.

If you disagree with any terms, you may close your account and withdraw your balance.